About Children : This Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Site from visitors in this age group. We do, however, collect information about children and babies from their parents. We ask that our users not provide information about a baby or child without first getting the parents' consent. We encourage parents to talk to their children about their use of the Internet and the information they disclose to websites.
Types of Data Collected; Collection Methods; Combination of Data
You actively send information to us when you sign up with us a member on the Site, participate in surveys or promotions, respond to us or otherwise contact us. Depending on your choices, you may send us personally identifiable information such as your email address, name, mailing address, phone number, birthday, and gender; password; baby due date/birthday, name and gender. But, you can also use certain features of our Site without telling us your name and if you do not tell us who you are, we do not try to find out.
We also track information about how our Site is used by you through cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream - for more information click here. For example, your Internet browser automatically transmits to us information such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. To accomplish some of the foregoing data processing, we utilize independent contractors.
You can set your browser to notify you when a cookie is sent or to refuse or delete cookies altogether, but certain features of the Site might not work without certain cookies.
If you have actively sent us your name or other personally identifiable information, we may combine such information with tracked information for the purposes set forth below.
Purposes of Data Collection : We collect information about you because we want to determine what you may like or find interesting, so we can provide you with targeted information and advertising (on our Site, in newsletters, via email and otherwise). In addition, we use data to create statistics and reports where personally identifiable information has been removed and aggregated (such that it is anonymous as regards any specific user) for various business purposes. Click here for additional information.
Disclosure of Data : We keep your personally identifiable information confidential and we generally do not disclose it. But, please note the following clarifications and exceptions:
- Our employees and independent contractors have access to some of your personally identifiable information for the purpose of helping us run our business (and not for their own purposes). They access and use such data subject to our instructions, on a "need to know" basis and under confidentiality and security obligations.
- We may also share your personally identifiable information to respond to law enforcement requests, court orders or other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others or as otherwise required by any applicable law or regulation.
- Even though we do not provide any personally identifiable information about you specifically to any advertising customers, they can occasionally find out information indirectly. For example, we frequently agree on target audiences for particular ads (for example, an advertiser may ask us to send certain information on infant safety products to parents with small children who may be particularly interested). If you choose to respond to such targeted advertisements, the advertiser may deduce that you are a member of the target audience to whom we sent the ad.
- If you sign up for our services on a third party website, such third party may know - from you - that you signed up on our Site.
- Before we disclose your personally identifiable data to a third party for their own business purposes (such as a survey or a sweepstake), we will first obtain your consent, for example via email, click-through, an online opportunity to opt-out or otherwise.
- We may share personally identifiable information with affiliated companies.
- We freely use and disclose data in anonymous form, for example, in statistics or reports to our advertising customers.
Please remember that if you post any information in areas of our Site that are generally accessible to users, such as chat rooms and message boards, it will be available to the public.
Security : We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from the Site may not be secure.
You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences here.
A "cookie" is a bit of information that a Web site sends to your Web browser that helps the site remember information about you and your preferences.
"Session" cookies are temporary bits of information that are used to improve navigation, block visitors from providing information where inappropriate (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and collect aggregate statistical information on the site. They are erased once you exit your Web browser or otherwise turn off your computer.
"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (such as the age of your child, which we use to personalize the Web experience), helping to determine what areas of the Web site visitors find most valuable, and customizing the Web site based on your preferences on an ongoing basis. Persistent cookies placed by this site in your computer do not hold personally identifiable information. If you have registered or have otherwise consented to the retention of personally identifiable information you have provided to the site, then the contents of cookies may be used to identify you to the site, so that the site may provide you services, such as the ability to post messages to AnbBaby Product Expert community areas.
You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for "cookie" in the "Help" portion of your browser.
A site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a site, and administer and improve the site.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Web site server information such as the IP address and browser type related to the visitor's computer. Tags may be placed both on online advertisements that bring people to the site and on different pages of the site. Such tags indicate how many times a page is opened and which information is consulted.
"Navigational data" (log files, server logs, and clickstream data) are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors.
Why We Ask You For Personal Information :
E-mail Address : Your e-mail address helps us better communicate with you. For example, we use it to deliver anbbaby.com newsletters and respond to your questions. We also use it to deliver special offers from anbbaby.com and our partners if you have agreed to accept such offers.
Password : Your password gives you access to nonpublic areas of the site and the Member Center (where your membership information is stored and can be updated).
Your Name : Your name helps us personalize our site and our communications with you in various ways. It also helps us send special offers by postal mail if you have agreed to accept such offers.
Your Address : It's convenient to enter your address here so that it will be available for certain anbbaby.com services. For example, if you order from the anbbaby.com Store or create a baby gift registry, we'll already know where to send your packages. We'll also use it to send special offers or catalogs if you have agreed to accept such offers. In addition, knowing where our members live helps us tailor our site to meet your needs.
Your Phone : Having your telephone number allows us to get in touch with you directly when appropriate - for example, if our Customer Service staff is helping you with our website, or to communicate special offers by phone if you have agreed to accept such offers.
Your Child's Name, Due Date or Birth Date : Entering your child's name helps us personalize anbbaby.com for you.
Your Child's Gender : If we know you have a boy, for example, we can customize your newsletters to guide you to resources especially useful to parents of boys. Your child's gender may also be used to help us compile overall, non-personal statistics about our members, which we share with advertisers, the media, or other third parties. For example, we might tell an advertiser how many or what percentage of our members have boys or girls.
Items sold on ANB BABY are not guaranteed to be in stock and for up to minute availability please call. If you place an order and the item is not in stock you will notified via email and given options to wait for availability or to cancel your order.
All orders placed are subject to a 3-5 day handling time including orders for next day and 2 day shipping. If you need something urgently please contact us in advance and we will do our best to accommodate your needs.
All items shipped may have a signature confirmation required. ANB BABY will determine which item will require a signature confirmation based upon the cost of the items (usually over $100) as well as the payment method. If you wish that no signature to be required we need in writing a statement indicating that you will accept full responsibility for the loss or damage of the item, prior to shipping. Signature confirmation is a method to ensure that you will receive the item and will be able to examine the packaging for damage and if the item is damaged to be able to refuse the item.
If there is no one available to sign for the item a second attempt will be made by the carrier to deliver the item. It is your responsibility to contact the carrier prior to second delivery to arrange appropriate timing. If the item is returned to ANB BABY for failure to sign for the item then you will be responsible for the shipping costs to redeliver the item back to you. If you choose to cancel at that point you will be charged the shipping costs paid by ANB BABY to ship the item to you, and we will waive the restocking fee.
ANB BABY will ship certain items to international destinations where allowed. The items will be shipped via a guaranteed tracking method. All items are subject to the receiving countries taxes and ANB BABY will not be responsible for such taxes. Please check with your customs regarding taxes and other fees prior to shipping. If your item is returned to us due to lack of accepting delivery you will receive a refund minus our cost of shipping and a restocking fee.
If you anticipate any problems with signature confirmation please advise us at time of purchase via email to [email protected].