With the launch ofthe Bugaboo Donkey 5 Mono Base + Style Set Stroller, Bugaboo is taking all of the best features of the original Donkey (which first launched in 2011) and introducing even more newness for consumers. To top it off, Bugaboo have listened to consumers and improved upon previous models to create an even better experience from mono, to duo and twin.
The side-by-side connection of siblings remains the focus with Donkey 5, with the Donkey duo as Bugaboo hero of the 3 propositions.
Improvement Highlights for the Bugaboo Donkey 5 Mono Complete Stroller:
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Domestic Shipping Policy
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International Shipping Policy.
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All returns are subject to a 15% restocking fee. Our policy lasts up to 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards,
Downloadable software products, some health and personal care items.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Books with obvious signs of use CD, DVD, VHS tape, software, video game, cassette tape, or vinyl records that has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time between 30-90 days before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com